Effective Date: 23/04/2024

1. Introduction

Welcome to sunrisecremations.co.uk. Sunrise Cremations is dedicated to protecting your privacy and ensuring you have a positive experience on our website. This document outlines our policies regarding the collection, use, and disclosure of personal information and the use of cookies.

2. Information We Collect

We collect various types of information, including:

• Personal Information: Your name, address, email address, telephone number, and other details provided when filling out forms on our site.
• Service Information: Information about the services you have shown interest in or have purchased.
• Payment Information: Information necessary for processing payments, which we do not store on our servers.

3. How We Use Your Information

Your information helps us to:

• Provide, personalize, and improve our services.
• Communicate with you about services, offers, and updates.
• Process transactions and manage your account.

4. Sharing Your Information

We do not sell your information to third parties. We share information with trusted partners who assist us in operating our website and conducting our business, under confidentiality agreements.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, correct, delete, or restrict the use of your personal information. Please contact us to make such requests.

7. Cookies Policy

At Sunrise Cremations, we use cookies to enhance your experience on our website, sunrisecremations.co.uk.

7.1 Cookies are small text files placed on your device that help us understand how you use our site, improve site functionality, and provide content tailored to your interests. All cookies used by our website comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the 2011 regulations.

7.2 Some cookies are essential for certain website features and services and do not require your consent. These cookies are necessary for the website’s operation and include, for example, those that enable secure log-in areas or shopping cart functionality.

7.3 You have the option to enable or disable cookies in your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please consult the help section of your browser for instructions on how to change your cookie preferences. Note that disabling cookies might affect your ability to use the full range of services offered on our website.

7.4 Deleting cookies is possible at any time through your browser settings. However, removing cookies may lead to loss of functionality and affect the speed and efficiency of your access to the website.

7.5 Our website also employs third-party cookies, which are used to provide additional functionalities and analytical insights. These cookies are not essential for the use of our website and can be blocked through your browser’s privacy settings if you choose.

7.6 To ensure the best user experience, we recommend keeping your internet browser up-to-date and consulting the help and guidance provided by the browser developer if you are unsure about adjusting your privacy settings.

8. Updating Your Browser

Keep your browser updated and consult the help and guidance provided by your browser developer to manage your cookie settings effectively.

9. Contact Us

If you have any questions about this Privacy Policy or the information we hold about you, please contact us by:

• Email: info@sunrisecremations.co.uk
• Phone: 0203 026 6497
• Post: Sunrise Cremations Ltd 86-90 Paul Street, London, EC2A 4NE